Shipping policy

Most/Majority of orders are  shipped by USPS via Priority Mail which includes up to $100 in insurance and tracking that is made available to you by email. We also utilize USPS which is also tracked and insured up to $200. Please verify upon purchase that you have inputted the correct address you would like your item(s)shipped; since we do not manipulate any data once received. If for any reason your item states received/delivered and you are not in possession of the item please follow the steps below.

1. Verify you have provided the correct address by referring back to your online invoice receipt

2. Inquire the address you provided is the same as the one we shipped via your tracking email confirmation

3. Finally contact USPS/UPS to file a claim online since the product is insured, please follow up with our team ask@drflavaspices.com SUBJECT LINE shipping claim.

Incorrect Address: We know you are very excited to try our spices, please be sure TO INPUT THE CORRECT MAILING ADDRESS. We do not manipulate addresses, and orders are sent to the one you indicated when placing the order. Unfortunately, if you submit the incorrect address, you/ the customer is responsible for replacing the item or the reshipping of the item if it happens to returned to sender. Insurance only will support orders lost or stolen not errors in addresses. Thank you so very much.

Thank you